FAQ'S
HOW LONG DO CANDLES BURN FOR?
A minimum of 30 hours. Please ensure that you trim the wick before each use to ensure an even burn. When first lighting your candle you must ensure that the wax burns to the edge of the jar before putting the flame out.
ARE YOUR PRODUCTS VEGAN FRIENDLY?
Yes – we use 100% soy wax and essential oils. We love all animals and none of our products are derived from, or tested on animals.
ARE YOUR PRODUCTS AND PACKAGING RECYCLEABLE?
YES! When starting Moonlight Chakras I wanted to be as earth-friendly as possible. To attain this, everything we use is recyclable or re-usable, from the jar to the packaging. Please ensure that you dispose of responsibly.
HOW CAN I PLACE AND ORDER?
Orders can be placed through the website, simply add your items to the cart and proceed to check out.
HOW MUCH DOES DELIVERY COST?
Delivery is calculated at check-out, please ensure you check this before you complete your payment.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Orders are usually dispatched within 5 days of placing the order. This may vary during busier periods, please bare with me as I am a one woman team. If you require your order urgently please send me a message and I will always try to accommodate where I can.
CAN I RETURN/EXCHANGE MY ITEM?
We hope you love everything that you receive. However if you need to return an item, it needs to come back to us unused, undamaged and its original packaging within 14 days of you receiving the item. This will be at a cost to you.
DO YOU HAVE A STORE AND WOULD LIKE TO STOCK OUR PRODUCTS?
Grateful for you to even consider us! Please email info@moonlightchakras.com and I will respond asap.